Privacy Policy

Introduction

Precision Diesel & Machinery LLC ("Precision Diesel," "we," "us," or "our"), located at 2105 E Mead Ave, Yakima, WA 98903, is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at precisiond.us, contact us through our forms, or communicate with us via SMS text messaging.

By using our website or providing your contact information, you consent to the practices described in this policy. If you disagree with its terms, please discontinue use of our site and services.

Information We Collect

We collect information you voluntarily provide when you fill out a contact form, request a service quote, schedule an appointment, or communicate with us directly. This may include your name, phone number, email address, vehicle or equipment details, and the nature of your service request.

We also automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed. This is collected through Google Analytics (Measurement ID: G-K1PF9YTJZ9) and is used solely to improve our website and understand visitor behavior.

We do not collect sensitive personal information such as Social Security numbers, financial account numbers, or health information.

How We Use Your Information

We use the information we collect to respond to service inquiries, schedule appointments, provide diesel engine rebuild and fleet maintenance services, send service reminders and follow-up communications, and improve our website and customer experience.

We use GoHighLevel CRM software to manage customer relationships and communications. Fleet maintenance service records are documented and tracked through the Fullbay platform for fleet customers. These platforms are used solely to provide and improve our services to you.

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers — such as GoHighLevel (CRM), Fullbay (fleet management software), and Google Analytics (website analytics) — solely for the purpose of providing services to you. These providers are contractually obligated to keep your information confidential.

We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights or the safety of others.

All of the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties, excluding aggregators and providers of the text message services.

Data Retention & Management

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Fleet maintenance records, DOT inspection documentation, and compliance-related service records may be retained for longer periods as required by applicable federal and state regulations, including FMCSA requirements under 49 CFR Part 396 and Washington State DOT requirements.

You may request deletion of your personal information at any time by contacting us at sales@precisiond.us or (509) 406-1081. We will honor such requests to the extent permitted by law and our legitimate business obligations.

Your Rights & Choices

You have the right to access, correct, or delete the personal information we hold about you. You may opt out of marketing communications at any time by replying STOP to any SMS, clicking "unsubscribe" in any email, or contacting us directly.

Washington State residents may have additional rights under the Washington My Health MY Data Act and other applicable state privacy laws. To exercise any of these rights, please contact us using the information below.

Cookies & Analytics

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic through Google Analytics. This data is anonymized and helps us improve our content and user experience.

You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. Our website uses HTTPS encryption for all data transmission. However, no method of transmission over the internet is 100% secure. If you believe your information has been compromised, please contact us immediately at (509) 406-1081.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised "Last Updated" date. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.